Day 2 Online Training

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Launch Attraction Monitor TrainingDay 2 · Standards, Readiness, and Injury Response
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DAY 2 · SLIDE 1
When Prevention Is Not Enough
Day 1 focused on preventing unsafe situations. Day 2 focuses on what happens when an incident still occurs—and how your response protects everyone around it.
You may not be able to prevent every injury—but your response can prevent the situation from becoming worse.
1

Stay Calm

Panic creates confusion. A controlled response begins with the monitor remaining composed.

2

Protect the Area

Stop nearby activity and prevent the incident from becoming a second injury.

3

Get the Right Help

Notify a Supervisor or Manager and follow the correct response procedure.

DAY 2 · SLIDE 2
Our Vision To Create Awesome Memories
Every decision we make—from enforcing a rule to helping an injured guest—should support this vision. Our Core Values guide how we protect guests, support one another, and represent Launch.
Our Core Values
Commitment
Safety
Transparency
Fulfillment
Teamwork
Development
Growth
Our values guide how we protect guests, support one another, and create memorable experiences.
Launch Family Entertainment Core Values and Vision poster
Audio will be added separately · Cards are animated for visual testing
DAY 2 · SLIDE 3
Core Values In Action
Launch values are not just words on a poster. Attraction Monitors show them through the decisions they make during every shift—especially when a situation requires professional judgment.
Scenario 1

Stop and Report

You notice damaged padding or unsafe equipment. Stop participation, secure the area, and notify leadership immediately.

SafetyTransparencyCommitment
Scenario 2

Support the Team

Another monitor requests help or coverage. Communicate clearly, coordinate coverage, and assist without abandoning your own responsibility.

TeamworkCommitment
Scenario 3

Create a Positive Experience

A guest is nervous or unfamiliar with an attraction. Explain the rules, encourage the guest, and enforce standards professionally.

FulfillmentSafety
Scenario 4

Learn and Improve

A trainer or manager gives you corrective feedback. Listen, ask questions, and apply the coaching during the remainder of the shift.

DevelopmentGrowthTransparency
Our values are demonstrated by what we do—especially when the right decision is not the easiest one.
Audio will be added separately · Callouts are animated for visual testing
DAY 2 · SLIDE 4
Dress Ready. Work Ready.
Guests should be able to identify Launch team members immediately. Attraction Monitors must report to position in the approved uniform with the required communication and safety equipment.
Launch Shirt
Name Tag
Whistle
Walkie-Talkie
Black Athletic Pants
Launch Socks
Arrive in full uniform, with the required equipment, and ready to be identified as a Launch professional.
DAY 2 · SLIDE 5
Professional Readiness
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STRUCTURE LOCKED · VISUAL DESIGN PENDING

Ready for Your Shift

Report to position with the required equipment, proper footwear, and awareness of current attraction conditions.

Learning focusProfessional Readiness
Policy source2026 Uniform Policy + 2026 Injury SOP
DAY 2 · SLIDE 6
Standards
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STRUCTURE LOCKED · VISUAL DESIGN PENDING

Cleaning and Attraction Presentation

Maintain a clean, organized, guest-ready attraction while following approved park procedures.

Learning focusStandards
Policy sourceOperational standards + local procedures
DAY 2 · SLIDE 7
Standards
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STRUCTURE LOCKED · VISUAL DESIGN PENDING

Clean Without Abandoning Your Zone

Address trash and cleanliness without losing coverage or becoming distracted from active monitoring.

Learning focusStandards
Policy sourceDay 1 coverage standard
DAY 2 · SLIDE 8
Safety Response
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STRUCTURE LOCKED · VISUAL DESIGN PENDING

Damaged Equipment and Attraction Closure

Stop participation, clear access, and notify leadership whenever unsafe equipment or conditions are identified.

Learning focusSafety Response
Policy source2026 Main Court / Injury SOP
DAY 2 · SLIDE 9
Injury Response
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STRUCTURE LOCKED · VISUAL DESIGN PENDING

Injuries Still Happen

Recognize that proper monitoring reduces risk but cannot prevent every incident.

Learning focusInjury Response
Policy source2026 Injury SOP
DAY 2 · SLIDE 10
Injury Response
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STRUCTURE LOCKED · VISUAL DESIGN PENDING

Clear the Area. Protect the Scene.

Protect the injured guest, control surrounding activity, and prevent a second incident.

Learning focusInjury Response
Policy source2026 Injury SOP
DAY 2 · SLIDE 11
Injury Response
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STRUCTURE LOCKED · VISUAL DESIGN PENDING

Minor Injuries

Respond appropriately when a guest is alert, mobile, and appears to have a minor injury.

Learning focusInjury Response
Policy source2026 Injury SOP
DAY 2 · SLIDE 12
Injury Response
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STRUCTURE LOCKED · VISUAL DESIGN PENDING

Serious Injuries and Code Blue

Recognize urgent situations and summon an immediate leadership response using the correct location information.

Learning focusInjury Response
Policy source2026 Injury SOP
DAY 2 · SLIDE 13
Injury Response
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STRUCTURE LOCKED · VISUAL DESIGN PENDING

Certified vs. Non-Certified Responsibilities

Understand when to provide care, when to call for trained assistance, and how attraction coverage is maintained.

Learning focusInjury Response
Policy source2026 Injury SOP
DAY 2 · SLIDE 14
Injury Response
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STRUCTURE LOCKED · VISUAL DESIGN PENDING

Bodily Fluids, Sanitation, and Handoff

Secure the area, notify management, and keep the attraction closed until sanitation is complete and reopening is authorized.

Learning focusInjury Response
Policy source2026 Injury SOP; detailed biohazard SOP pending future development
DAY 2 · SLIDE 15
Next Step
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STRUCTURE LOCKED · VISUAL DESIGN PENDING

Day 2: Put It Into Practice

Return to the Day 2 menu, print the checklist, complete the trainer-led shift, and then return for the exam.

Learning focusNext Step
Policy sourceThree-step training workflow
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