Launch Family Entertainment

Employee Access

Launch Training Portal

Enter the shared training password to continue.

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Launch Family Entertainment
Employee Development

Launch Training Portal

Train to create awesome memories.

Build the knowledge, confidence, and skills needed to deliver a safe, energetic, and memorable Launch experience.

Choose Your Training ↓
3Programs Live
3Training Days
1Launch Standard

Training Programs

Choose your role

Complete each assigned day, print the hands-on checklist, and return for the exam.

Launch employee at the guest check-in counter Available

Front Desk & Guest Experience

Cashier Training

Guest interaction, waivers, core standards, loyalty, and up-selling.

Version 2.30 Begin Training →
Launch team member supervising a guest on an attraction Available

Safety & Attraction Operations

Court Monitor Training

Attraction supervision, safety standards, guest coaching, and incident response.

Version 1.1 Open Training →
Guests enjoying a Launch bowling attraction Coming Soon PH

Celebrations & Events

Party Host Training

Party preparation, timeline execution, guest service, and event recovery.

Planned Coming Soon
Launch team member preparing a guest beverage Day 1 Beta

Food & Beverage

Krave Training

Food safety, product preparation, service standards, and kitchen operations. Day 1 is available for beta testing.

Day 1 Available Open Training →

Supplemental Training

Additional role support

Use these focused modules after core role training when a team member needs park-specific or topic-specific knowledge.

Launch front desk team member assisting a guest Park-Specific

Supplemental Sales Knowledge

Membership Training

Park-specific membership offerings, pricing, guest questions, and sales expectations.

Choose Your Park Open Training →

The Launch Training Path

Learn it. Practice it. Prove it.

Online training builds the foundation. Hands-on coaching turns that knowledge into the Launch standard.

  1. 01
    Learn

    Complete the online training for your assigned role.

  2. 02
    Print

    Print the checklist for your hands-on training shift.

  3. 03
    Practice

    Work with a trainer and demonstrate each required skill.

  4. 04
    Test

    Return to the portal and complete the end-of-shift exam.

Launch Family Entertainment Employee Training Portal

Portal v1.1