Step 1
Online Training
Complete the full 12-slide narrated gift card training session covering the holiday offers, in-store processing, Bonus Value, Lucky Launcher, online orders, redemption, and guest support.
Start Online TrainingQ4 2026 Supplemental Training
Holiday Gift Card Training
Complete the Holiday Gift Card Sales Training and the Lucky Launch Prize Ticket Redemption Training from one supplemental Holiday training section.
Holiday Training · Track 1
Holiday Gift Card Sales Training
Black Friday and holiday offers, in-store processing, Bonus Value, Lucky Launcher eligibility, online orders, redemption, and guest support.
Step 2
Gift Card Exam
Complete the randomized assessment covering the promotion, POS process, Bonus Value, Lucky Launcher, eGift cards, and support procedures.
Start ExamHoliday Training · Track 2
Lucky Launch Prize Ticket Redemption
Learn the CenterEdge process for standard Prize Ticket redemptions and the special 1 Year Free Jump Pass workflow.
Step 1
Prize Ticket Training
Complete the narrated 8-slide CenterEdge walkthrough for Lucky Launch Prize Ticket redemption.
Start Prize Ticket TrainingStep 2
Prize Ticket Exam
Complete the randomized assessment covering standard prizes, $0 verification, the 1 Year Free Jump Pass, and redemption rules.
Start Prize Ticket Exam
Training scope: This is supplemental Q4 gift card training. It does not replace assigned Cashier Training or local manager coaching.